✔ Shipping

1.Login Account

Log in to your account for tracking information

2.Confirmation Email

We will send you an email after shipment and you can check the tracking information in the email. Note: The email may go into spam, if you have difficulty, you can contact us at: service@easyouth.com

3.Dialog Box

Please click the dialog box at the bottom right corner of our page, and enter your order number and your email address, then you can find your tracking number.

Please try to ensure that the address you fill in the first time is correct.

If you have filled in the wrong address or want to change it, please contact us in the first place. We will try our best to change the address for you before shipping.
If the order has already been shipped, we recommend that you contact both the logistics company and us and we will help you. However, it is not always possible to change it, and it may product additional charges.

During business days, It usually takes 12 - 24 hours to ship your package out. Except for pre-order products.

Different countries have different freight policies, which depend on the transportation distance, epidemic factors, and local policies.

3-6 Business for Expedited Shipping, 7-20 Business Days for Standard Shipping.

Due to the impact of the epidemic and the actual local conditions, express delivery may be delayed for 1–2 days.

✔ Returns & Exchange

60-Days Easy Return

Our policy lasts 60 days. If 60 days have gone by since your order is delivered, unfortunately we can’t offer you a refund or exchange.

We will always try our best to meet the demands of all the customers. Whenever a dispute comes up, we are willing to handle it properly with you. Please understand that human hair is a hygienic product and for hygienic reasons :To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Please contact us first as hair extensions are a hygiene product, please contact us to ensure the product meets the return requirements. We have warehouses in the United States, China and Germany, and we will provide you with a suitable return address based on your geographical location. Please do not return products privately as the warehouses have a lot of packages coming in and out every day and this can result in lost packages. It may not be possible to return the product, hope you can understand.

We recommend that you place a new order, return the order you wish to return to the address we provide for you, and we will refund you upon receipt of the product, which is relatively quick.
Alternatively, you can return the product to the address we have provided for you, and we will replace it with the product you want when we receive it, which is a slower process.

✔ Hair Care

1. After you get your hair extensions, it is best to wait 48 hours before you wash your hair.
2. Detangle your hair first from the ends to the roots before shampooing. Wash your hair gentle, in a downward motion (from the roots to the ends). Rubbing can cause the hair to tangle.
3. When you're done, rinse your hair thoroughly. Make sure that your hair is clean before you use a hair conditioner. Condition your hair after every wash. Your extensions don't receive the natural oils from your scalp. Do not apply conditioner in the root area or near the attachments. It can loosen the bonds and make your extensions fall out. Dry your hair gently, don't rub it with a towel but move in a downward motion from roots to ends. Gently detangle your hair.
4. If the hair extensions look very frizzy and unnatural, you could try to put the hair extensions into conditioner at least 30 minutes. You won't need to wash them frequently; just twice or three times a week should be fine.

1. It is better to avoid heat. The much you use it, the shorter your hair extensions will last. Be careful with the use of blow dryers, flat irons and curling irons. It is best to let your hair dry naturally.
2. Use a soft bristle brush for hair extensions when brushing your hair. To start at the ends of your hair and when all tangles are removed, gently work your way up. Always brush in a downward motion.
3. The hair can be straightened, curled, washed and restyled as you like. Please notice that the temperature should be under 180℃. But we don’t suggest double dyeing process, because unprofessional dyeing process would greatly shorten hair lifespan and affect hair quality.

Avoid long exposure to chlorine and saltwater, which can cause the hair to tangle and mat up. It is recommended to wear a swim cap if possible or wear your hair up to keep it out of the water. After swimming, it is best to shampoo and condition your hair immediately. In general, it is a good habit to wear your hair up or in a ponytail when you exercise.

DON'T sleep on wet hair. Make sure that your hair is completely dry when you go to sleep. A good habit is to tie your hair together in a ponytail to prevent tangling as much as possible.